Partner Videos

On Call International
Medical emergencies. Natural disasters. Political unrest. When people travel to unfamiliar places, they are exposed to a variety of risks that not only threaten their health and safety, but can also result in duty of care challenges that negatively impact their organizations. Even seemingly minor issues like a lost passport or missed flight can escalate into something more serious when a traveler is unfamiliar with his or her surroundings.

That's why for more than two decades, we have helped travelers, their families and their organizations not only manage travel emergencies when they arise—but also prepare for and even prevent them before they happen.

Now part of the Tokio Marine HCC group of companies, our comprehensive travel risk management programs integrate world-class medical and security resources with proactive health and safety initiatives that help reduce risk exposure and the burdens these exposures can bring. Through Tokio Marine's and On Call's intelligently blended capabilities and cost management strategies, we offer our clients greater operational efficiencies, economies of scale and fully-flexible products that are aligned with their unique needs.

To learn more about our holistic travel risk management programs, visit our solutions page or contact us today.

New Zealand Air Ambulance Service
Based at Auckland Airport, New Zealand Air Ambulance Service (NZAAS) is a family-owned business with a 30-year history of delivering leading-edge, fully accredited aeromedical services throughout New Zealand, the South Pacific and beyond. With over 35,000 patients safely transported within New Zealand and globally, they have an exemplary reputation both nationally and internationally in the air ambulance industry.

They hold the highest level of Aeromedical Accreditation available in New Zealand and are privileged to hold contracts with New Zealand District Health Boards, the Accident Compensation Corporation (ACC) and the Ministry of Health. They are also contracted to undertake missions for insurance companies, assistance companies and government agencies as well as private individuals.

To learn more about New Zealand Air Ambulance Service, please visit:

Pacific Cross Vietnam

Pacific Cross Vietnam brings over 60 years of experience to the health insurance and travel insurance industry in Vietnam. We are a leading Medical Insurance Administrator specializing in Health insurance and Travel insurance for people living and working in Asia. We are part of the Pacific Cross Group of companies with operating entities in Hong Kong, the Philippines, Indonesia and Thailand. We have over 60 years' experience managing and designing travel insurance and health insurance products for people who call Asia home.

To learn more about Pacific Cross Vietnam, please visit:

RNA - Rede Nacional de Assistencia

RNA is a company dedicated to the provision of assistance services to people and goods in its various aspects. It offers customized solutions to the insurance and corporate market with innovation, quality, differentiation and, above all, showing great concern for its customers.
Supported by a wide range of means, including national and international networks, a team with profound experience, combined with a modern and dynamic information and communication system, make RNA a reference in the Assistance market, available 24/7, every day of the year in Portugal or anywhere in the world.

Whatever the unexpected, our goal is to help those who need us most!

Whatever happens, we are there! That is our motto.


To learn more about RNA, please visit: